FlyerTalk Forums - View Single Post - Would appreciate advice/insights on my Alaska itinerary
Old May 13, 2012, 8:02 pm
  #9  
fti
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Join Date: Sep 2005
Location: MN
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Originally Posted by jackal
I used to work in the rental industry in ANC and had friends at all of the other companies. Trust me, it was not intentional.

One of my friends who was a mid-level employee at Enterprise noticed it one year and tried to get it fixed for the next year, but apparently their bureaucracy is so huge and their computer systems are so difficult to program that the low default rate got left in play the following summer.

Having worked in the industry for many years, though, I can attest that not even the rate analysts themselves really know what they're doing when it comes to rates. Between that and the automated systems that run things now, glitches can and do happen all the time. That's why it pays to continually re-check your rates for potential drops.
Then there has been a "glitch" with Avis for weeks now since their ANC rates are incredibly cheap. Car rental companies apparently are totally inept.
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