Originally Posted by
DHalltheway
Am I correct to say that SWU upgrades can be processed by GA as long as it is YBM (for intl) and coded correctly? Will this be done only if Y is oversold? or if there is J available, could you be upgraded?
Interesting to learn about this.
On the day of departure, any remaining BE seats should be given to people on Y B M fares using SWUs. This does not require any particular inventory class and is definitely before OPUPs or NRSA. It is last seat availability. We were promised this when SWU terms were redefined a bit around the time of the merger and the DL ATL DO. It is not the option of the GA to decide to OPUP others first for convenience or to give the remaining BE seats to nonrevs. The OP should complain and insist on an investigation in the strongest possible terms.
Personally, I would have demanded a redcoat before boarding and been on the phone to the DM line as well as the Atlanta resolution line until they closed the boarding door.