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Old May 11, 12, 8:05 am
Join Date: Sep 2001
Location: New York, NY
Programs: Delta DM, AA EXP, SPG Plat, Hyatt Globalist
Posts: 549
Sounds like you got hosed. I doubt there were nine or ten diamonds on upgradable fares ahead of you... and I don't think there are any others upgrade priorities that could be ahead of you (unless the people in the back were on business fares without seat assignments, but I don't think that's the case).

In an oversell situation, the passengers confirmed in Y but on the upgrade list should be processed first before op-ups. Usually this list is very small or even non-existent, because it can typically only be Platinum or Diamonds on eligible fares using SWUs.

Have you written Delta yet?
EchoVictor is offline