Originally Posted by
simba8
I have noticed this in the past too, but I kept at it.
I just changed my seat yesterday- no problem.
. . . . .
They still show the old seat number on my flight intinerary.
Trust me - its broken. You click "Modify" and then the seat map. Then select your seat. Then, after clicking "save" on the pop-up window with the seatmap, the pop up closes and you have to hit "continue" at the bottom of the original "Manage My Booking" page. BOOM - you get back and error at the top of the page that they couldn't execute the request. Refresh the page and you'll see you are right back in your old seat, no change took place.
In OLCI (when it works) you indeed can change seats. Problem is that by the time OLCI opens (and IF it works) most of the seats will already be gone.
El Al has HORRIFIC tech people. The website is sub-par. The reservation system is haphazard - and even their caller ID system to the call centers - even for TP's and F passengers is often down or routes to the wrong place.
PATHETIC.