Originally Posted by
kb1992
But the initial RPU is not back??
Agent said it takes 24 hours? I need to babysit? Maybe it will never get back? This SHARE system sucks.
Today I was told by 1K Res. that it could take up to a week to show up. She suggested I talk to MP support, who might be able to redeposit immediately. After being transferred and on hold for 30 mins, I hung up. Called back later, 30 mins hold, hung up. Called back later, 2 mins, got an agent, and she redeposited immediately.
When is UA going to realize that their crappy web / IT / SHARES system is not saving them anything when human agents have to deal with stuff like this all the time?