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Thread: Transfer Miles Credited to Incorrect Mileage Program
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Old May 3, 2012 | 10:26 am
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UAPremExecflyer
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Originally Posted by jonathanschoeller
In February I took a flight on Air China. At check-in, I gave the agent my Mileage Plus card, and the Mileage Plus acct. number was printed on my boarding pass.

Somehow, Air China decided to put the miles into my Air China account rather than my Mileage Plus account. They have acknowledged the mistake, but say that there is no guarantee that the miles can be switched to my Mileage Plus account now. United needs to "accept" the miles.

Does anyone know how United would make the determination about whether they can accept the miles and what recourse I might have, either through Air China, Star Alliance, or United, if they do not accept the miles?

thanks
There have been several instances (in MP forum and LH, I think) of similar mileage credited to 'wrong' accounts or programs. I haven't seen one yet where the miles end up in the program/account that the holder wants. *A has no role in this.
Air China would need to remove the miles from your account, then you need to submit a claim to MP. Good luck. Though, I wouldn't hold your breath.
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