Originally Posted by
DL-Don
Delta knows that no one is going to choose their preferred airline based on the strength of the Million Miler program and most likely no one, after accumulating a few million, is going to leave so why do they have to be competitive in it?
I'm not sure that's entirely true to young consultants or other such FFers who may be earning over 100k miles per year, but have not yet accrued significant miles.
I think you'd be surprised how perceptive the younger generations are with regard to long-term benefits, especially when they plan to be loyal to an airline for many years.
I see much more apathy amongst the 50-somethings than the 20-somethings when it comes to FF programs.