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Old Apr 18, 2012, 12:52 pm
  #2021  
Jake Gittes
 
Join Date: Nov 2009
Location: IAH
Programs: SPG Plat, Hyatt Plat, HHonors Gold
Posts: 332
Question for y'all: I had a checked back get damaged on an IAH-MIA flight on UA, but I didn't notice until I got to the hotel. (A handle got ripped off.) I should have called UA right as I discovered the problem, but for whatever dumb reason I didn't.

Anyway I've since returned to IAH, and on checking the bag on the MIA-IAH leg, I had to sign a waiver on the claim tag noting that UA received the bag as damaged in MIA.

Do I have any chance of calling up UA and claim a damaged bag on my original IAH-MIA leg, or am I just out of luck since I've already made the return trip? I'm willing to chalk this up to a "lesson learned", but I'm curious to see how the FT UA veterans would handle this.
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