Originally Posted by
G-BOAC
You know what drives me nuts? The utter bollocks UKBA is peddling about IRIS not working and being a waste - arrived off the 286 yesterday just after 1pm and the queues were massive for the UK/EU line. Not as bad as the pics here recently snaking back all the way along T5A but basically about full in the actual border area. Two IRIS machines, both working, I was out in under 30 seconds not minutes. It's a total travesty that they're scrapping it.
Quite so. I expect the only feedback they're getting is from the unregistered kettles who try to use it.