FlyerTalk Forums - View Single Post - Long queues at T5 border control
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Old Apr 13, 12, 4:15 am
Join Date: Nov 2010
Location: Essex
Programs: BA Silver, PCR Plat (isn't everyone?)
Posts: 42
I landed at 6:30 am into T5 and the queue was out of the hall where the immigration staff sit and down to the end of the terminal. 45 minutes later when I eventually got to the border hall entrance the queue was already doubled back on it'self. The wait must have been well over an hour from there.

The reason...only 4 desks open for EU passport holders, plus one for rejected e-passports! We've had over a week of hype about this in the press, how can the UK border agency not work out that this weekend would be just as busy and actually put staff on the desks?

Good luck to anyone arriving later today. I'll try and download the pics from my phone in a bit
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