Old Apr 9, 12, 4:13 pm
  #155  
landeej
 
Join Date: Jan 2012
Location: NYC
Programs: Delta DM, SPG Plat 100 (LT Gold), IHG Spire, Hyatt Diamond, HH Gold, National EE, Hertz Prez Circle
Posts: 470
Originally Posted by 3rdworldresident View Post
how's about platinum treatment here, after new benefit policies have been effected?

thank you
Well, I just opted for the points, as I had free breakfast and coffee at work.

As for suite upgrades, the front desk and concierge apologized profusely to me about them not being available, due to the events taking place in the hotel that day, and I didn't bother spending a suite night upgrade for one night. I trust the people giving me the information, and also had business partners who had paid for multiple suites that week, so I know supply was down.

The next day at W City Centre though, I was on the receiving end of a haughty remark from the front desk person, as she informed me that City Centre only has 7 suites, while Lakeshore has 30, and I'd likely not be upgraded at City Centre.

As always, your mileage may vary.
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