FlyerTalk Forums - View Single Post - BW new BRG, match lower rate and get $100 travel card [offer is active again]
Old Apr 5, 2012, 8:59 pm
  #28  
hobo13
 
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,392
Originally Posted by okazon69
I received another clarification from BW:



I have a distinct feeling they're really cracking down on this and not many BRG claims are being honored these days. At least what I'm seeing is that most BW hotels I look at have some "Internet Only" pre-paid rate that is a good 10-15% lower than even an AAA rate, say, and certainly lower than other travel websites.

Also, according to this manual, the hotel gets penalized quite heavily for having a cheaper rate available outside of bestwestern.com:



Ouch!!

I know nothing about running a hotel, but I would imagine there must be a very strong incentive to stick with the BW brand to put up with so many rules, regulations and especially, fees.
I did a match a week ago that involved an internet only rate. It worked OK.

I can't really blame BW for saying that their internet only rate is lower than a rate on another website. And honestly, some of their internet only rates can be cancelled up to a week prior, so it's not the most restrictive.

So far, I'm 4 for 4 on BW BRG's on locations where I needed a room. (I had one failure, but just switched to a nearby property.)
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