I was getting annoyed that I wasn't able to give my wife 1P status since she has a work trip coming up and she's booked in a middle seat in E-, so I called and they were able to change her to 1P in about 5 minutes after "speaking with a supervisor." Right after that I was able to get her an aisle seat in E+. If she's really lucky, maybe she'll get upgraded, but doubtful with all the TOD buy ups.
Edit: I did this about a week ago.