FlyerTalk Forums - View Single Post - Can Reservation for Standard Room be converted into Free Night Award?
Old Apr 4, 2012, 7:05 am
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Gold Passport Concierge
No longer used by Hyatt; use World of Hyatt Concierge
 
Join Date: Jul 1999
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Originally Posted by Ringside
I just signed up for the Hyatt credit card and was planning to use the 2 free nights for an upcoming stay. Of course, 2 days after I applied for the card the hotel sold out of the standard/award room type!!!

However, I have an existing paid reservation for the standard room type. Do you think Hyatt would convert it to a free night for me? Or should I try my luck canceling the reservation and hope it goes back into inventory so I can book it as a free night award?

Any advice would be greatly appreciated!

Hi Ringside,

Can you please PM your reservation details to us? We'll be happy to look into this.

Sincerely,

Nick B.
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