Originally Posted by
Ringside
I just signed up for the Hyatt credit card and was planning to use the 2 free nights for an upcoming stay. Of course, 2 days after I applied for the card the hotel sold out of the standard/award room type!!!
However, I have an existing paid reservation for the standard room type. Do you think Hyatt would convert it to a free night for me? Or should I try my luck canceling the reservation and hope it goes back into inventory so I can book it as a free night award?
Any advice would be greatly appreciated!
Hi Ringside,
Can you please PM your reservation details to us? We'll be happy to look into this.
Sincerely,
Nick B.