Originally Posted by
bamboola
I am in the same situation. According to both agents, the new CO system does NOT allow wait lists. Both told me to check online daily. Very frustrating and waste of time.
Hang up and call again?
(the question mark because I'm still not convinced that anyone at the new UA really knows what the answer is....although I believe it's supposed to be 'yes, that's possible'...as it was with the old CO system.)