Originally Posted by
DRSinNJ
This merger is going to be the death of me. Between the ignored emails, excessive hold time, flight problems etc.
It's been almost a month since the merger was finalized. Does anyone know if this is going to get better anytime soon?
Fully agree. While I expected a few hickupps the first couple of weeks this is way beyond I ever imagined! I have been holding off calling MP in the hope, that things will be taken care of, e.g. those "account update runs" mentioned. Not a single correction took place, all still in a real mess!
Almost a full month now! Not acceptable anymore!