FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Mar 29, 2012 | 9:30 pm
  #2675  
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Originally Posted by deirdre
I posted this over on MP's integration thread, but this one's more active, so I'll post here too.

When searching for award flights on *A partners, it seems that the number of seniors isn't taken into account when searching for saver availability. Searching BRU-SFO, I found two SN flights that would have worked, but they wouldn't book. When I called in, the res agent said there were only two seats available. Sure enough, I changed my criteria to three adults and the same flights didn't show as available for saver awards.

So I think there may be a bug there. Not huge in the context of things, but fixing it would help reduce call volume.
I'm confused....I booked 3 saver business awards two days ago for goalie-mom, goalie-dad and goalie-aunt (MIA-ZRH-CDG [LX]/CDG-CLT-PBI[US]) listing all 3 of them as seniors and I found it. Tho not the exact days I wanted and since these are hard to find, I grabbed it and this morning when I was checking for better dates, I had them listed as "adults" vs "seniors" and I could still see availability.
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