Originally Posted by
irishguy28
Much better. The only issue here is the ticket cancellation - is it legal? (We can't talk about loopholes, because OK have not explained what law allows them to cancel the ticket after 3 days. Without knowing what law they have invoked, we can't yet say whether or not there is a loophole involved). They blame a "mistake", but to cancel the ticket - in direct contradiction of their customer service charter - is the questionable action here.
No matter the explanation, if OK or any other carrier can cancel a ticket and get rid of their 261/2004 obligations it is a certain loophole. Certainly, the legal way, even through a small claims court is way more complex then simply filling out a form with your local enforcement agency for the the 261/2004.
Airlines are well established in the art of evaiding responsibility, often denying warrented claims untill the local authority is involved and will sure jump with joy if they have a chance of further thin the herd by putting legal obsticle.