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Thread: Schedule change on award ticket: UA won't allow me to change the itin!
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Old Mar 27, 2012, 10:34 am
  #10  
danpeake
 
Join Date: Mar 2009
Posts: 2,293
Originally Posted by pinniped
Problem is...I'm now 2P with no access to an onshore call center. The person I spoke to yesterday never really understood my problem. I can't blame the agent too much - English definitely was not his first language - but I fear that calling back will lead to the same problem.
I'd recommend using this "trick": http://www.dansdeals.com/archives/20506

I get through in a few minutes max every time and it's an English-as-a-first-language agent.
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