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Thread: Schedule change on award ticket: UA won't allow me to change the itin!
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Old Mar 27, 2012, 8:29 am
  #7  
aacharya
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Originally Posted by Often1
Not the call center, it's the agent. If it's off-shore, it's critical to use clear & concise language, such as: "United changed it's schedule so that I will miss my connection, please rebook me onto your Flight XXX."
Agree. Just saying you might want to wait a week or two. Call times are getting better, day by day.
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