Originally Posted by
stimpy
Yes, they were behind it. The night duty manager said that the Operations manager was the one who contacted the police. But she, the night manager, said both the Ops manager and the GM were unreachable til Monday. That was proven a lie when on Sunday another manager said he had been advised of the situation that very day by the GM and said I was welcome to write the hotel a letter explaining my concerns.
Plus the police, who were very professional and not all lying to me, I believe, said it was the hotel management who alerted them.
OK thanks for clarifying. The management behaved very poorly. Will be interesting to hear the outcome of your discussions with corporate.