Exactly!
... and this after I got the "well I've been an agent for 23 years... and we've never done that ..." speech. Hope my PNR isn't documented
Originally Posted by
bocastephen
I guess the merger is a joining of each airline's worst policies?
I have an award ticket with UA flights out and OZ flights back. 2 of the UA segments are confirmed in X/coach because F seats are not available at the saverpass level. Fine - at CO I could just waitlist the F seats in the appropriate class and they would clear when available.
Now I'm told because of the OZ segments on the way back, they can't waitlist any UA segments?
I've never heard of such a dimwitted policy. I don't want to waitlist partner flights, I want to waitlist UA flights.
Was this agent correct? Or did I get someone misinformed?