Originally Posted by AUDirt

I know your advice is not meant for everyone, but you brought up something interesting. At the risk of restating what I said yesterday, I think DL knows it's playing to a largely captive audience.

Keeping in mind my home (and neighboring) airports, if I wanted to switch to a different carrier, let's look at what the options are:
* United? They seem to be struggling to get people from point A to B.
* Southwest? No thanks.
* American? It's hubs are poorly placed for about 70% of my travel
* US

By process of elimination, I am stuck flying US.