Old Mar 21, 12, 6:34 pm
  #13  
mduell
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Join Date: May 2007
Location: Houston
Programs: UA Gold, Marriott Gold
Posts: 11,131
Originally Posted by Diogenes1789 View Post
For her return flight SFO-EWR, on attempting online check-in 17 hours pre-departure she learned that the UA has dumped her from E+ and put her in a middle seat in the back of the plane.
...
I predict that UA will then insist on trying to charge her the $838 for a one-way ticket SFO-EWR and a cancellation charge for her unused return ticket, because UA breeched its contract of carriage.
Seat requests are non-contractual.

Originally Posted by [email protected] View Post
Sounds to me like a lawsuit under the American's with disabilities act is in order.
ADA does not apply to airlines, ACAA does. ACAA can only be enforced by filing an administrative complaint with the DOT.

Last edited by mduell; Mar 21, 12 at 6:41 pm
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