Old Mar 21, 12, 8:36 am
  #8  
PTahCha
Original Member
 
Join Date: May 1998
Location: CT/NY
Programs: UA Platinum/MM, Marriott LT Titanium, Hyatt Discoverist
Posts: 4,409
Originally Posted by Diogenes1789 View Post
Flight is UA 1136.

"First off, for any domestic carrier in the US, no flight is restricted to the gate agent until <20ish minutes prior to departure." So, I was being lied to by the agents on the phone?

"E+ was an added benefit. Like all carriers, seating is subject to change, without notice." Even if the seating was paid for with a higher fare? If one pays for F, the carrier has the right to put you in Economy?

"they probably had an aircraft swap/downguage from what was originally scheduled." I have no way of knowing, but the phone agents said there had not been a change of aircraft.
Since the flight is within 24 hours of flight, seatmap could be under airport control (not specifically the gate agent), and the phone agent would not be able to make any changes. However, someone at the airport can do so.

And yes, people have been downgraded from F to Y for various reasons, and are compensated accordingly.
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