FlyerTalk Forums - View Single Post - UA cancelling paid for reservations without notice
Old Mar 21, 2012, 1:20 am
  #3  
danM
 
Join Date: Nov 2000
Location: Berkeley, CA
Programs: UA Gold, peon everywhere else
Posts: 989
Originally Posted by Diogenes1789
I told the supervisor this was unacceptable, because my 85 year old mother-in law was not only physically handicapped, but would not have the mental capacity to deal with the gate agent in getting her seat re-assigned, and I could not accompany her through security to the gate.
FWIW (probably not much), you should be able to get a gate pass to accompany your mother-in-law through security, which it sounds like you might want to do regardless of how the seating situation works out.
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