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Old Mar 19, 12, 5:56 pm
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,197
Well, here I am on the phone again because they completely screwed up my reservation. They deleted one complete leg and they charged me 20K more miles than they should have. I can not get an PMCO rep and the PMUA reps have no idea what to do.

I am burning all my miles with UA and going somewhere else. I don't care I will drive to JFK if I cant get flts from EWR. I can't stand what is going on.

Is anybody listening. I am a 1K and have for the last 15 or 16 years been mostly Gold/Plat with CO. I stopped flying UA becuase they kept messing everything up and now I am back at the same place

I'm getting too old for this.
cruisr is offline