Originally Posted by
RUN4FUN
From time to time we experience different ways the same rule/case are handeled by different ground staff members. This is a bit frustrating and indicate that there is a need to get some clarification from QR. It would be better for both QR staff and us, and thereby QR in the long run, if we work to eliminate wrong practise and groundless expectations.
My suggestion is to start this thread to let the members (us) ask the questions in public, and let our friends representing QR here at the forum give us the exact rules and ways they are to be understood and handeled.
It would be nice to get Michaels and his collegues views on this.
hi Run4run,
thank you for your feedback. Michael and our Qatar Airways Community team frequently check this forum in order to deliver asssistance and provide an accurate information to every passenger. We assure that every single feedback posted here has been forward to the relevant department and our management for the future and better improvement in order to maintain the 5 stars service.
Should you have any question or require assistance, please feel free to post it here and our team will be right here to assist you.
You can also stay updated with our other social media portal, Qatar Airways community at
http://www.qatarairways.com/th/en/qa...community.page
Best regards,
Alex
Qatar airways community team
http://www.qatarairways.com/th/en/qa...community.page