Originally Posted by
star_world
Step 1: Consolidate everything onto a single PSS so you can start to act as a single airline and consolidate ticket counters, gate areas, etc. Get the basics right so you can operate aircraft and carry passengers.
Steps 2+: Optimize the new (single) system and processes as necessary.
There was no way they were going to do any level of optimization before getting the basic framework in place. I would be extremely surprised if the big roadblocks that exist today will continue to be in place in the future.
Perhaps not, although the incident that sparked this thread has strictly nothing to do with the merger or any integration issue.
In this case, one PMCO plane was swapped out for another PMCO plane, flying a PMCO route, at a PMCO gate staffed by PMCO ground staff.
This could have happened six months ago, or five years ago and the outcome would have been the same.