So I'll try to put some closure to this sad tale of the new United:
1.) Booked the Economy B fare round trip 1 month out from the flight from PDX =>TPE
2.) Immediately applied GPU (SWU( at the time
3.) Immediately wait-listed
4.) Nothing happened at 96 hours(I am 1K)
5.) at 24 hours, email message received that wait-list had expired ( I was in the air from MUC-ORD) so I didn't see that until I got on the ground.
6.) checked in online
7.) flew 1st-class PDX-SFO and checked into United club.
8.) Agents in united club confirmed and showed me that I was #1 on Upgrade list
9.) nearing departure headed to the gate and checked with the GA.
10.) GA looked at some piece of paper had a discussion with another GA and said "You will not be getting upgraded". I asked why and he said "That is how the system works now". I walked away very puzzled.
11.) checked mobile .bomb and sure enough, I was no longer #1 and they were clearing names that were previously below mine.
12.) called premiere line and was told "I am sorry sir, I don't know what is going on, the system is new".
13.) GPU/SWU was deducted from my account (Will it get returned?))
So anyone want to take a guess at whether this is how it is supposed to work? The GA at SFO was pretty short with me(borderline rude) and I did not ask for a supervisor. I want my upgrade back as I DAMN sure would have taken my chances with a UDU on the 1.5 hour flight and now used a GPU
