FlyerTalk Forums - View Single Post - Astonishing debacle. UGS thinking of defecting.
Old Mar 15, 2012, 9:57 am
  #6  
as219
 
Join Date: Jul 2005
Location: SAN
Programs: UA 1MM/1K, HH Diamond
Posts: 6,832
Originally Posted by JetAway
Newly combined company is going through birthin' pains. Give 'em six months then make your decision.
The problem is that in the meantime, OP needs to go places and do things. It's all well and good UA needs 6 months to "work out the kinks" but frankly, if I were OP, I'd move over to AA until UA got its act together and made some serious acts of contrition to get my business back. Why in the world should customers paitently deal with UA's inability to make this merger happen more smoothly?

They may have saved serious $$$ by sticking with SHARES, but one has to wonder whether this will be more than offset by the business lost from PMUA folks who get tired of hearing how "the new system" is to blame for everything they used to be able to do but can't anymore.
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