FlyerTalk Forums - View Single Post - Customers vent on United-Continental switchover
Old Mar 15, 12, 10:47 am
Join Date: Mar 2002
Location: SAN
Programs: AA EP 2MM; AS 75k; UA PP 2MM
Posts: 94
Customers vent on United-Continental switchover

By Ben Mutzabaugh, USA TODAY

On March 3, United completed one of its biggest merger tasks: combining its website and reservation system with that of Continental's.

And, though United did not appear to suffer any long-lasting disruption to its flight operations, many customers are howling about a lingering series of glitches affecting everything from seat reservations to frequent-flier miles, the San Jose Mercury News reports.

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