FlyerTalk Forums - View Single Post - Change routing on award ticket?
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Old Mar 14, 12, 2:34 pm
  #11  
cotr
 
Join Date: May 2010
Programs: United 1K, Hilton Diamond, Starwood Platinum, Hertz Presidents Circle
Posts: 172
just did this yesterday. It took 49 minutes to do and HAD to be done over the phone with web support.

They do not simply refund your fees back to your CC now, they give you voucher so be wary of that. also, any remainders between voucher and new flights comes back to you as an e-cert.

Of which I will now be getting 2-$4.5 e-certs!

FYI, Im a 1K and my routings were UA/LH/AC flights that were redone to be all UA metal.
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