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Old Mar 14, 12, 9:51 am
  #1  
Jade_BR
 
Join Date: Aug 2007
Location: DCA/IAD
Programs: UA 1k MM, Marriott Gold, Hyatt Platinum
Posts: 304
Beware buy up glitch

I booked my WAS-BAH trip for May yesterday. Bought W fare planning to use SWUs to upgrade. Was successful upgrading outbound, but return flight on waitlist. So I clicked on "buy up to BusinessFirst" and lo and behold, the charge was $335. Too good to be true? Probably. Still, I snatched it in case it was true.

My reservation went from W to M class, but still in Y. 90+ minutes on the phone later, agent was able to refund my money and put me back in W. Tech department blamed it on a "system glitch".

Back on the waitlist.
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