Originally Posted by
kb1992
So you pick a system that only smaller faction of your customer base, and smaller faction of your employees are familiar with?
SHARES may be OK to handle the size of PMCO. The chaos in the first 10 days since 3/3 show that SHARES is not capable of dealing complexity of operation of a true global airline.
I'm sure penetration was a consideration. However, based on my experience with Travelport, UAL probably many compelling tangible and intangible reasons to go with SHARES.