Originally Posted by
Worldbuilder
And in this case, UA dropped the ball.
U-N-I-O-N runs the show in this case not UA!
IT'S IN THEIR CONTRACT!!!
It's not something that a g/a or anyone can change,if the pilot wants the front, and he's deadheading, it's his, PERIOD!!!
All the emotion in the world ain't gonna change the fact that a contract is a deal done in advance, and agreed to by both parties, passengers have no say in this matter!!!