FlyerTalk Forums - View Single Post - What!!! Complimentary Upgrades only clear for YBM fares within the window?
Old Mar 12, 2012, 1:32 pm
  #14  
TexasUA1
 
Join Date: Mar 2012
Location: Just outside Houston, TX
Programs: wallet with varied plastic cards, UA MilegePlus, other airlines programs
Posts: 42
Originally Posted by AAExPlat
Can someone please explain to me why I/WE have to do all of UA's work? Are they really THAT incompetent that we need to point out every issue? How about some proactive MANAGEMENT of employees and computer systems?

I am DONE trying to help THEM so they can turn around and hose me even more than they are already doing.

It's UA for heaven's sake...not some experimental startup airline from some Central African nation...
If a person does not want to be part of the solution....then...?

Without FTers identifying problems UA may not be aware of them.

I am glad there is a public forum such as FT where problems can be identified and accountability by UA in public view for all FTers to see.
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