FlyerTalk Forums - View Single Post - What!!! Complimentary Upgrades only clear for YBM fares within the window?

Mar 12, 2012, 12:17 pm

#4

love_to_travel

Join Date: Jul 2004

Location: HNL

Programs: United Gold

Posts: 1,581

Why are PMUA agents (or any agents at this point) unaware of the correct policy? The CPU policy is on their website, can't they just read it? It really concerns me that UA employees don't know their own rules.

Reply