FWIW, I stayed at this property a couple of weeks ago. As a Plat AMB I did receive a great upgrade to a two room suite, even had an enclosed lanai, and enjoyed my time there to the fullest. Sure, rooms are a bit dated and the two TVs were tiny, but the price was right. We are active travelers, so the location was more than perfect. Metro, Renfe and Bus station just in front of the hotel, downtown walking 20 minutes. Staff spoke pretty good English, but I speak Spanish, so that was not a point of contention. Certainly not a thumbs down from me, just the opposite, and that twice^^