Old Mar 8, 12, 1:33 am
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Originally Posted by cs1985 View Post
Ive got this message this evening

"Good Evening CS1985,

Thank you for contacting Hyatt Hotels and Resorts regarding your Hyatt Gold Passport account; my name is Jennifer Escobar. I appreciate the opportunity to assist you.

After attending this event you will be enrolled into the Diamond trial.

Thank you for your support of the Hyatt Gold Passport Program. Please feel free to contact our office if I may be of further assistance.

Warm Regards,

GP Gold Passport ....

i thought that i will have the diamond trial status from the beginning of the challenge (30.July - 28October) ?!
Dont expect general CS to know all details of all minor/local arrangements. Please see t&c on the DO page. You will get the trial before.
travelkid is offline