FlyerTalk Forums - View Single Post - Mileage Between Some City Pairs is Different After System Integration-Resolved by UA.
Old Mar 5, 2012, 10:47 pm
  #101  
Boghopper
 
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
Originally Posted by demkr
I think the calls are going to start piling up so we'll probably get an answer ASAP on this. BTW, did you also lose all of your PMUA EQM's as this flight posted?

As of now it's showing

Year to Date Premier Miles: 4,237
Year to Date Premier Segments: 26.5

When in reality YTD PQM = 65K+. Segment info is still correct.

ORD-SFO posting:

2/29/2012 United 383G
Chicago (ORD)-San Francisco G / G 1839 1,839 3678 1,839

Unless Chicago and San Fran got 7 miles closer together, the system screwed me out of 7 PQM and 14 RDM.
Hopefully the fix for both of these can be automatic. Man, it just seems like everything's getting worse when everything was fine yesterday.
Something very similar happened to my account. For the PQM it looks like it credited me for my flight on 3/2 and wiped out all my credits from earlier this year.
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