Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Originally Posted by
Starwood Lurker
The language in the T&C's is above my pay grade. I can make suggestions to have them amended, but I can't wave a magic wand or hit a couple of clicks of a mouse and keyboard to make them happen. Based on prior input I gave them from here, this is what they came up with.
I can, however, clarify exactly what [
redacted] were told when they got to meet with SPG late last month. If it sounds contradictory, I can assure you that it isn't.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Hi,
I am not looking to bust chops here. I just think the entire paragraph is poorly worded because you are telling me that this doesn't apply to elites, but this paragraph says that the policy is inclusive of persons with LT elite status. Are LT elites not full elites as well?
4.2 Forfeiting Starpoints. Except for SVO Owners to whom the obligations in Section 9 apply, Starpoints earned or otherwise obtained by an SPG Member will forfeit without notice if the SPG Member becomes Inactive, even if the SPG Member has achieved SPG Lifetime Gold or SPG Lifetime Platinum status. An SPG Member is considered "Inactive" if during a 12 month period: (a) the SPG Member has not had an Eligible Stay at an SPG Participating Hotel; (b) the SPG Member has not earned or redeemed any Starpoints, or (c) the SPG Member's account has been cancelled.
Emphasis mine.
Last edited by uxb; Mar 1, 2012 at 5:47 pm