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Old Feb 26, 2012 | 9:02 pm
  #28  
sbm12
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Originally Posted by TonyBurr
I was on a SAA flt from JNB - MUC which was canceled. There are rules for airlines flying into the EU for such an occasion. SAA refused any compentsation, hotels, food. Their continued response was " We are African we do not follow European rules".
Actually, they are correct in this policy. Only EU-flagged carriers are required to offer the "right to care" benefits for flights into the EU. For the other carriers only flights departing from a covered airport require the compensation/care.
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