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Thread: Upgrade policy at JFK
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Old Feb 26, 2012, 3:16 pm
  #8  
ELAL
 
Join Date: Jan 2009
Location: London uk
Programs: *A Gold, BA Silver, Avis President, Hertz President circle
Posts: 2,804
Originally Posted by Zembla
If I were KLM and have an upgrade policy, I would implement in a way that is unpredictable, to avoid people anticipating increased chances to be upgraded, and even worse expecting to be upgraded. That's bad for you business imho...

I doubt we'll ever find a system.
What's wrong if a loyal frequent flyer knows that when a flight is overbooked he will be chosen to be upgraded?!
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