Originally Posted by
whimike
The way it is done right now is Golds are bypassed and the op-up potential is reduced since non-status can upgrade. Its a pitiful situation for Golds flying in Y, if its a flight with upgrade emails.
But that isn't the case. I've received upgrade offer emails as a Gold when my non-status colleagues didn't receive them. I've also had my non-status colleagues receive offers when I as a Gold didn't. There really doesn't appear to be any obvious pattern with this.
So it really isn't that EK is intentionally not targeting Golds for the upgrade offers. Sometimes Golds get the offer and sometimes they don't. Knowing the way the systems work (the Skywards CMS is an entirely separate module from the Revenue Optimisation suite), I cannot imagine that status pays any role in determining who gets the offers and who doesn't.