Originally Posted by
bocastephen
Reporting my FLL DEN meal experience (4+ hr dinner flight).
Basically it looks like they took the previous meal, tossed in the tumble dryer and shrunk it.
No soup.
Salad 25% smaller.
Entree (spinach canneloni) 40% smaller.
Fruit bowl 50% smaller.
No plated dessert - just a tiny bagged cookie.
This was very off-putting because the whole experience just screamed "cheapness". Anyone coming from the Continental side is going to look at these meals and see nothing more than cost cutting and nickel/dime nonsense to save a few pennies - in the premium cabin, no less.
Someone yank that glass of scotch out of Gordon's hand and get him back in charge of this airline, quick!
Coming from the UA side- I am not impressed, either. I appreciate your points, but I think Gordon's biggest problem was mentoring a dude named Smisek and making him the heir...
At this point I would prefer Tilton!