NUHouston

Hi all,

Long time reader, first time poster. I am trying to book CO1189 IAH-ORD on 3/31 and the seat map shows a 738 with E+ seats. Before booking the flight the seat maps says all of those seats are complementary for Elites. When I go to pay for the flight, it wants to charge me the extra leg room fee (this is not the bulkhead or exit row seats, it is all seats in front of the exit rows). For my return flight on 4/1 CO970 (a UA 757) I can book into E+ for no fee.

Excluding bulkhead and exit rows, weren't silvers supposed to be allowed to book E+ seats at purchase for any flights up until the change over on 3/3?

Thanks!
Stephen