FlyerTalk Forums - View Single Post - OnePass Service Center - Worst Experience EVER
Old Feb 18, 2012, 8:20 am
  #13  
flg8rmatt
 
Join Date: Nov 2008
Location: Redlands, CA
Programs: AS, AA, WN
Posts: 974
Originally Posted by RobOnLI
Remember...fixing OnePass account issues does not drive revenue for the company so CO has no reason to invest too much in the OPSC.
I am sure the execs have this point of view, but if bad experiences with the OPSC drive customers away, then while it may not serve to increase revenue, investing in the OPSC may sustain revenue.
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