Join Date: May 2000
Location: Lincoln, NE (OMA or LNK)
Programs: UA, AA, DL, Starwood/Marriott, Hilton, IHG
Posts: 1,345
Never a cease to amaze me moment when the e-mail route is not preferred. Is that the UA legacy taking the lead? It's like insurance companies declining initial claims in the hope that most will just fade and go away.