The fare class was YN (Easypass) and we do have a PPlus card, which was probably used for the taxes and fees. Correct me if I'm wrong, but I didn't think PPlus cardholders got EUA benefits and, even if they do, Sciflyer, Jr. is not the cardholder.
But, to bump him at T-24, they had to assume he had the status of his mother (gold - her miles bought the ticket) and then classify YN as a very high fare class. At the time of the upgrade, F was booked to 17/20 and there were already four people on the upgrade list. Now it's 19/20 with 10+ on this list. Again, it's a Friday morning hub-to-hub. Serious glitch here.
BTW, I meant to post this in the United consolidated forum. If a moderator wants to move it to further fan the flames of Elite upgrade discontent over there, be my guest.